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VAC Assistance Service
The VAC Assistance Service provides psychological support. It is available 24 hours a day, 365 days a year.
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Alberta and the Northwest Territories Area
Calgary Office
Bantrel Tower
700 6th Avenue Southwest, 7th Floor
Calgary, Alberta
Telephone: 1-866-522-2122
Hours: Monday to Friday, 8:30 to 4:30, local time.
Edmonton Office
940 Canada Place
9700 Jasper Avenue
Edmonton, Alberta
Telephone: 1-866-522-2122
Hours: Monday to Friday, 8:30 to 4:30, local time.
BC Mainland and the Yukon Area
Kelowna Office
471 Queensway Avenue,
3rd Floor, Suite 313
Kelowna, BC V1Y 6S5
Telephone: 1-866-522-2122
Hours: Monday to Friday, 8:30 to 4:30, local time.
Penticton Office
60 Nanaimo Avenue West
Penticton, BC
Telephone: 1-866-522-2122
Hours: Monday to Friday, 8:30 to 4:30, local time.
Prince George Office
299 Victoria Street
4th Floor, Suite 435
Prince George, B.C.
V2L 5B8
Telephone: 1-866-522-2122
Hours: Monday to Friday, 8:30 to 4:30, local time.
Surrey Office
13479 108th Street
3rd Floor, Suite 350
Surrey, B.C.
V3T 5T4
Telephone: 1-866-522-2122
Hours: Monday to Friday, 8:30 to 4:30, local time.
Vancouver Office
605 Robson Street, Suite 900
Vancouver, BC
Telephone: 1-866-522-2122
Hours: Monday to Friday, 8:30 to 4:30, local time.
Bureau of Pensions Advocates
Bureau of Pensions Advocates (BPA) Charlottetown
161 Grafton St.
PO Box 7700
Charlottetown PE C1A 8M9
Telephone: 1-877-228-2250
Bureau of Pensions Advocates (BPA) Edmonton
Suite 940, Canada Place
9700 Jasper Avenue
Edmonton, AB T5J 4C3
Telephone: 1-877-228-2250
Bureau of Pensions Advocates (BPA) Halifax
200 - 7105 Chebucto Road
Halifax, NS B3L 4W8
Telephone: 1-877-228-2250
Bureau of Pensions Advocates (BPA) London
417 Exeter Road
London, ON N6E 2Z3
Telephone: 1-877-228-2250
Bureau of Pensions Advocates (BPA) Montréal
305 René Lévesque Blvd West, Suite 101
Montreal, QC H2Z 1X1
Telephone: 1-877-228-2250
Bureau of Pensions Advocates (BPA) Ottawa
2nd floor
Billings Tower
2323 Riverside Drive
Ottawa, ON K1A 0P5
Telephone: 1-877-228-2250
Bureau of Pensions Advocates (BPA) Penticton
60 Nanaimo Avenue West
Penticton, BC V2A 1N1
Telephone: 1-877-228-2250
Bureau of Pensions Advocates (BPA) Quebec
Samuel-Holland Complex
830 Ernest-Gagnon Avenue
Room 305, 3rd floor
Québec (QC) G1S 3R3
Telephone: 1-877-228-2250
Bureau of Pensions Advocates (BPA) Saint John
189 Prince William Street, 5th floor
Saint John, NB E2L 2B9
Telephone: 1-877-228-2250
Bureau of Pensions Advocates (BPA) St. John's
The John Cabot Building
10 Barters Hill, P.O. Box 5068
St. John’s, NL A1C 5V4
Telephone: 1-877-228-2250
Bureau of Pensions Advocates (BPA) Toronto
55 Town Centre Court, Suite 205
Scarborough, ON M1P 4X4
Telephone: 1-877-228-2250
Bureau of Pensions Advocates (BPA) Vancouver
900 - 605 Robson Street
Vancouver, BC V6B 5J3
Telephone: 1-877-228-2250
Bureau of Pensions Advocates (BPA) Victoria
320 - 1321 Blanshard Street
Victoria, BC
V8W 3B3
Telephone: 1-877-228-2250
Bureau of Pensions Advocates (BPA) Winnipeg
City Place
PO Box 6050
610-234 Donald Street
Winnipeg, MB R3C 4G5
Telephone: 1-877-228-2250
Central Ontario Area
Kingston Office
61 Hyperion Court, Suite 104
Kingston, Ontario K7K 7K7
Telephone: 1-866-522-2122
Hours: Monday to Friday, 8:30 to 4:30, local time.
Peterborough Office
1161 Crawford Drive,
Suite 300,
Peterborough, Ontario,
K9J 6X6
Telephone: 1-866-522-2122
Hours: Monday to Friday, 8:30 to 4:30, local time.
Toronto-Scarborough Office
55 Town Centre Court, Suite 205
Scarborough, Ontario
Telephone: 1-866-522-2122
Hours: Monday to Friday, 8:30 to 4:30, local time.
Toronto-Sunnybrook Office
2075 Bayview Avenue, K-Wing
Toronto, Ontario
Telephone: 1-866-522-2122
Hours: Monday to Friday, 8:30 to 4:30, local time.
Trenton Office
17 Front Street, Suite 15
Trenton, Ontario
Telephone: 1-866-522-2122
Hours: Monday to Friday, 8:30 to 4:30, local time
Eastern Québec Area
Quebec Office
Complexe Samuel Holland
830 Ernest-Gagnon Avenue
3rd Floor, Suite 305
Quebec, Quebec
Telephone: 1-866-522-2122
Hours: Monday to Friday, 8:30 to 4:30, local time.
Saguenay Service Location
100 Lafontaine Street,
Chicoutimi, QC
G7H 6X2
Telephone: 1-866-522-2122
Hours: Monday to Friday, 8:30 to 4:30, local time
IPSCs
Integrated Personnel Support Centres (IPSC) Bagotville
3 Wing/Canadian Forces Base Bagotville
Building 60, Room 225
Alouette, Quebec
Integrated Personnel Support Centres (IPSC) Comox
Building 314, 1615 Military Row,
Lazo, BC
Integrated Personnel Support Centres (IPSC) Borden
Canadian Forces Base Borden
Building 0-125, Room 203
73 Coronel Road
Borden, Ontario
Integrated Personnel Support Centres (IPSC) Calgary
4520 Crowchild Trail Southwest
Calgary, Alberta
Integrated Personnel Support Centres (IPSC) Cold Lake
Building 67 Kingsway Road
4 Wing Cold Lake
Cold Lake, Alberta
T9M 2C6
Integrated Personnel Support Centres (IPSC) Edmonton
Edmonton Garrison
Base Trailer Complex 181A Churchill
Edmonton, Alberta T5J 4J5
Integrated Personnel Support Centres (IPSC) Esquimalt
Canadian Forces Base Esquimalt
Building N30 Naden
Esquimalt, British Columbia
Integrated Personnel Support Centres (IPSC) Gagetown
CFB Gagetown
8 Champlain Avenue, Building A338
Oromocto, NB
E2V 4J5
Integrated Personnel Support Centres (IPSC) Halifax
Canadian Forces Base Halifax
Windsor Park
6343 Hawk Terrace
Building WP-114
Halifax, Nova Scotia
B3L 4T4
Integrated Personnel Support Centres (IPSC) Halifax-Satellite Greenwood
14 Wing/Canadian Forces Base Greenwood
149 Wing Headquarters Building, Suite 121
Greenwood, Nova Scotia
Integrated Personnel Support Centres (IPSC) Halifax-Satellite Sydney
10 Garrison Road
Sydney, Nova Scotia
Integrated Personnel Support Centres (IPSC) Kingston
496 Discovery Avenue, Unit 1
Kingston, Ontario
Integrated Personnel Support Centres (IPSC) London
Area Support Unit London
701 Oxford Street East, Building 54
London, Ontario
Integrated Personnel Support Centres (IPSC) Meaford
Land Force Central Area Training Centre Meaford
139152 Grey Road 112
Building M-165
Meaford, Ontario
Integrated Personnel Support Centres (IPSC) Moncton
299 Park Street
Building 47, Room 104
Moncton, NB
Integrated Personnel Support Centres (IPSC) Moncton - Satellite Charlottetown
Veterans Affairs Canada
Jean Canfield Building
191 University Avenue, 1st Floor
Charlottetown, Prince Edward Island
Integrated Personnel Support Centres (IPSC) Ottawa
1745 Alta Vista Drive
Ottawa, Ontario
Integrated Personnel Support Centres (IPSC) Petawawa
Canadian Forces Base Petawawa
Black Bear Support Centre
30 Simmonds Parade Square
Building P-142
Petawawa, Ontario
Integrated Personnel Support Centres (IPSC) Petawawa-Satellite North Bay
22 Wing/Canadian Forces Base North Bay
14 Uxbridge Drive
Headquarters Building 7A, Room 203
Hornell Heights, Ontario
Integrated Personnel Support Centres (IPSC) Shilo
Canadian Forces Base Shilo
Building L106, Room 30A
Shilo, Manitoba
Integrated Personnel Support Centres (IPSC) St. John’s
Canadian Forces Station St. John’s
Bldg 308
St. John’s, Newfoundland
Integrated Personnel Support Centres (IPSC) St. John's - Satellite Gander
9 Wing/Canadian Forces Base Gander
MIR Trailer
Gander, Newfoundland
Integrated Personnel Support Centres (IPSC) St-Jean/Montreal
320 Séminaire North, Suite 001
St-Jean-sur-Richelieu, Quebec
Integrated Personnel Support Centres (IPSC) Toronto
LCol George Taylor Dension III Armoury
1 Yukon Lane, Main Floor
Toronto, Ontario
Integrated Personnel Support Centres (IPSC) Trenton
8 Wing/Canadian Forces Base Trenton
123 Yukon Street, Basement Building 23
Astra, Ontario
Integrated Personnel Support Centres (IPSC) Valcartier
Canadian Forces Base Valcartier
Building CC117 (the Cadet Camp Administrative Building),
office 126, C.P. 1000, Succ. Forces,
Courcelette, Quebec, G0A 4Z0
Integrated Personnel Support Centres (IPSC) Vancouver
1755 West 1st Ave,
2nd floor, Room 266
Vancouver, British Columbia
Integrated Personnel Support Centres (IPSC) Vancouver-Satellite Chilliwack
5535 Korea Road, Unit Building 1089
Chilliwack, British Columbia
Integrated Personnel Support Centres (IPSC) Wainwright
Canadian Forces Base Wainwright
Building 688
Perimeter Road
Denwood, Alberta
Integrated Personnel Support Centres (IPSC) Winnipeg
700 Wihuri Road
Building 139, Room 202, 17 Wing
Winnipeg, MB
JPSU Prairie Region Detachment - Satellite Office Moose Jaw
15 Wing Moose Jaw
64 Nato Drive, Suite 113
Moose Jaw, Saskatchewan
New Brunswick, PEI and the Gaspésie Area
Campbellton Office
157 Water Street
5th Floor, Room 501
Campbellton, New Brunswick
Telephone: 1-866-522-2122
Hours: Monday to Friday, 8:30 to 4:30, local time.
Charlottetown Office
Jean Canfield Building
1st Floor
191 Great George Street
Charlottetown, PE
C1A 4L2
Telephone: 1-866-522-2122
Hours: Monday to Friday, 8:30 to 4:30, local time
Oromocto Service Location
286 Restigouche Road
Oromocto, NB
E2V 2H5
Telephone: 1-866-522-2122
Hours: Monday to Friday, 8:30 to 4:30, local time.
Saint John Office
126 Prince William Street, 1st floor, Suite 14A
Saint John, NB E2L 2B6
Telephone: 1-866-522-2122
Hours: Monday to Friday, 8:30 to 4:30, local time.
Newfoundland and Labrador Area
Corner Brook Office
Joseph R. Smallwood Building
1 Regent Square, 4th Floor
Corner Brook, Newfoundland
A2H 7K6
Telephone: 1-866-522-2122
St. John's Office
The John Cabot Building
10 Barter’s Hill, 2nd Floor
St. John’s, Newfoundland
Telephone: 1-866-522-2122
Hours: Monday to Friday, 8:30 to 4:30, local time.
North Eastern Ontario and Nunavut Area
North Bay Office
107 Shirreff Avenue
Room 201
North Bay, Ontario
Telephone: 1-866-522-2122
Hours: Monday to Friday, 8:30 to 4:30, local time.
Ottawa Office
2323 Riverside Drive
2nd Floor, Suite 1
Ottawa, Ontario
Telephone: 1-866-522-2122
Hours: Monday to Friday, 8:30 to 4:30, local time.
Pembroke Office
1100 Pembroke Street East
Suite 201
Pembroke, Ontario
Telephone: 1-866-522-2122
Hours: Monday to Friday, 8:30 to 4:30, local time.
Thunder Bay Office
130 Syndicate Ave South
1st Floor
Thunder Bay, ON
Telephone: 1-866-522-2122
Hours: Monday to Friday, 8:30 to 4:30, local time.
Nova Scotia Area
Halifax Office
7105 Chebucto Road, Suite 200
Halifax, NS
B3L 4W8
Telephone: 1-866-522-2122
Hours: Monday to Friday, 8:30 to 4:30, local time.
Sydney Office
70 Crescent St., 1st floor
Sydney, NS
B1S 2Z7
Telephone: 1-866-522-2122
Hours: Monday to Friday, 8:30 to 4:30, local time.
OSI Clinics
BC Operational Stress Injury (OSI) Clinic
2889 East 12th Avenue, Suite 570
Vancouver, British Columbia
V5M 4T5
Telephone: 604-331-8990
Telephone alt: 1-855-331-8990
Fax: 604-874-1750
Carewest Operational Stress Injury (OSI) Clinic
Market Mall Office Center, Suite 203
3625 Shaganappi Trail NW
Calgary, AB
T3A 0E2
Telephone: 403-216-9860
Fax: 403-216-9861
Deer Lodge Operational Stress Injury (OSI) Clinic
2109 Portage Avenue
Winnipeg, MB
R3J 0L3
Telephone: 204-831-3420
Telephone alt: 1-866-310-2354
Fax: 204-831-3421
Edmonton Operational Stress Injury Clinic
1058 Northgate Centre
9499 - 137 Avenue
Edmonton, AB
T5E 5R8
Telephone: 780-342-2792
Telephone alt: 1-877-657-5770
Fax: 780-476-5906
Fredericton Operational Stress Injury (OSI) Clinic
Carriage Place
900 Hanwell Road, Unit 12
Fredericton, NB
E3B 6A2
Telephone: 506-474-2265
Fax: 506-474-2253
Nova Scotia Operational Stress Injury (OSI) Clinic
100 Eileen Stubbs Avenue, Suite 210
Dartmouth, NS
B3B 1Y6
Telephone: 902-460-6225
Telephone alt: 844-403-7963
Fax: 902-465-7684
Hours: Monday to Friday, 8:30 to 4:30, local time
Quebec Operational Stress Injury (OSI) Clinic
6295 de l’Ormière Blvd.
Quebec City, QC
G2C 1B9
Telephone: 418-657-3696
Telephone alt: 1-866-657-3696
Fax: 418-657-3697
Residential Treatment Clinic for OSIs
Ste. Anne’s Hospital
305 Des Anciens-Combattants Blvd.
Sainte-Anne-de-Bellevue, QC
H9X 1Y9
Telephone: 514-457-3440
Telephone alt: 1-800-361-9287
Fax: 514-457-8622
St. Joseph's Operational Stress Injury (OSI) Clinic (Parkwood)
Parkwood Institute
Arthur J. Hobbins Entrance, Zone D2
3rd Floor, Rom D3-106
550 Wellington Road, London, ON
N6C 0A7
Telephone: 519-646-6100 x 42399
Telephone alt: 1-800-237-6967
Fax: 519-685-4585
Ste. Anne's OSI Clinic
Ste. Anne’S Hospital, Edith Temple Pavilion
305 des Aciens Combattants Blvd.
Ste-Anne-de-Bellevue, QC
H9X 1Y9
Telephone: 514-457-3440
Fax: 514-457-8459
The Royal Ottawa Operational Stress Injury (OSI) Clinic
The Royal Ottawa OSI Clinic
Royal Ottawa Mental Health Centre
1145 Carling Avenue
Ottawa, ON
K1Z 7K4
Telephone: 613-722-6521 x 6270
Telephone alt: 1-877-683-4403
Fax: 613-683-4404
Saskatchewan / Manitoba Area
Brandon Office
1039 Princess Avenue, 1st Floor
Brandon, Manitoba
R7A 4J5
Telephone: 1-866-522-2122
Hours: Monday to Friday, 8:30 to 4:30, local time
Regina Office
Alvin Hamilton Building
1783 Hamilton Street, Suite 108
Regina, Saskatchewan
Telephone: 1-866-522-2122
Hours: Monday to Friday, 8:30 to 4:30, local time.
Saskatoon Office
101-22nd Street East
5th Floor
Saskatoon, Saskatchewan
S7K 0E1
Telephone: 1-866-522-2122
Hours: Monday to Friday, 8:30 to 4:30, local time
Winnipeg Office
234 Donald Street, Suite 610
Winnipeg, Manitoba
Telephone: 1-866-522-2122
Hours: Monday to Friday, 8:30 to 4:30, local time.
Service Canada Centre
Service Canada Centre: Alberta
View a list of Service Canada offices near you.
Service Canada Centre: British Columbia
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Service Canada Centre: Manitoba
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Service Canada Centre: New Brunswick
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Service Canada Centre: Newfoundland and Labrador
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Service Canada Centre: Northwest Territories
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Service Canada Centre: Nova Scotia
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Service Canada Centre: Nunavut
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Service Canada Centre: Ontario
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Service Canada Centre: Prince Edward Island
Find a Service Canada office near you.
Service Canada Centre: Quebec
View a list of Service Canada offices near you.
Service Canada Centre: Saskatchewan
View a list of Service Canada offices near you.
Service Canada Centre: Yukon
View a list of Service Canada offices near you.
South Western Ontario Area
Hamilton Office
55 Bay Street, 9th Floor
Hamilton, Ontario
Telephone: 1-866-522-2122
Hours: Monday to Friday, 8:30 to 4:30, local time.
London Office
417 Exeter Road
London, Ontario
Telephone: 1-866-522-2122
Hours: Monday to Friday, 8:30 to 4:30, local time.
Mississauga Office
5800 Hurontario Street
Mississauga, ON
L5R 4B9
Telephone: 1-866-522-2122
Hours: Monday to Friday, 8:30 to 4:30, local time.
Owen Sound Satellite Office
Heritage Place Shopping Centre
1350 16th Street East
Owen Sound, Ontario
Telephone: 1-866-522-2122
Hours: Monday to Friday, 8:30 to 4:30, local time.
Windsor Office
6th Floor (Suite 600)
1 Riverside Drive West
Windsor, Ontario
N9A 5K3
Telephone: 1-866-522-2122
Hours: Monday to Friday, 8:30 to 4:30, local time
Vancouver Island and the Islands Area
Victoria Office
1321 Blanshard Street, Suite 320
Victoria, British Columbia
Telephone: 1-866-522-2122
Hours: Monday to Friday, 8:30 to 4:30, local time.
Western Quebec Area
Gatineau Office
85, Bellehumeur Street
Suite 230
Gatineau, Quebec
Telephone: 1-866-522-2122
Hours: Monday to Friday, 8:30 to 4:30, local time.
Montreal Office
305 René Lévesque Blvd West, Suite 101
Montreal, QC H2Z 1X1
Telephone: 1-866-522-2122
Hours: Monday to Friday, 8:30 to 4:30, local time.
Other inquiries
Services and Benefits
Veterans Affairs Canada
PO Box 6000
Matane, QC
G4W 0E4
1-866-522-2122
My VAC Account
Access to Information & Privacy
Veterans Affairs Canada
PO Box 7700
Charlottetown, PE
C1A 8M9
1-877-566-8609
vac.atip-aiprp.acc@canada.ca
Media Relations
Veterans Affairs Canada
PO Box 7700
Charlottetown, PE
C1A 8M9
1-613-992-7468
vac.media-medias.acc@canada.ca
Learning Resources
Veterans Affairs Canada
PO Box 7700
Charlottetown, PE
C1A 8M9
1-877-604-8469
vac.education-education.acc@canada.ca
Living outside of Canada?
Monday to Friday, 8:30 to 4:30, EST
United States : 1-888-996-2242 (toll-free)United Kingdom, Germany, France, or Belgium : 00-800-996-22421 (toll-free)
Any other country : 1-613-996-2242 (collect)
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