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Consumer group that battles the big telcos blames CRTC for its 'dire' financial troubles
Erica Johnson
Business ||
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Air Canada accused of 'lying' to customers to avoid paying up to $2,100 for lost luggage
Erica Johnson
Business ||
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Couple claims they were driven out of workplace for being 'too gay'
Rosa Marchitelli
Canada -Calgary ||
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$250K investment mystery: Accountant admits in recorded call he doesn't know where money is
The daughter of a Kingston, Ont., senior who lost $250,000 after his trusted accountant encouraged him to invest in a "questionable" financial scheme says police did little to investigate the suspected fraud — a common occurrence, according to a white-collar crime investigator who says police often have limited financial crime expertise and few resources for such investigations.
Erica Johnson
Canada -Toronto ||
Go Public
'You're gonna lose your money': Air Canada online glitch leaves retiree on hook for flight he didn't book
A retiree is fighting back after Air Canada charged him for a flight he unknowingly booked and never took. An e-commerce expert says he's one of millions of Canadians at the mercy of confusing and complicated online rules that protect businesses over consumers.
Rosa Marchitelli
Business ||
Go Public
'I was beginning to lose hope': Woman battles bank for 2 years for information on her own account
An Edmonton woman is speaking out about a two-year battle with her bank to access information about her account after she noticed a questionable transaction.
Rosa Marchitelli
Business ||
GO PUBLIC
Canadian Tire tells wife of ailing customer to pay his $18,000 debt, despite credit card insurance
Erica Johnson
Business ||
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'I have to ask you to leave': Insurance adjuster tries to boot breastfeeding mom from meeting
Rosa Marchitelli
Canada -Calgary ||
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Cellphone retailers fail mystery shopping test, researchers plan to tell CRTC inquiry
Erica Johnson
Business ||
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'I feel cheated': Telco customer set to speak on Day 1 of CRTC hearing into misleading sales practices
Erica Johnson
Business ||
GO PUBLIC
Rogers, Fido and Bell call centre workers penalized for reducing plans, offering credits
Erica Johnson
Business ||
Go Public
Jobless man told to pay thousands for government EI mistake
Rosa Marchitelli
Canada -Hamilton ||
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Gambling addict says B.C. government lacks will to set limits on billion-dollar industry
Erica Johnson
Canada -British Columbia ||
Go Public
Man with mental disability nearly bankrupted by door-to-door sales contracts
Rosa Marchitelli
Canada -Toronto ||
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Controversial commissions: DIY investors fight back against trailer fees
Erica Johnson
Business ||
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'Give me the damn car': Red tape keeps grieving widow from driving clunker
Rosa Marchitelli
Canada -Ottawa ||
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'Process is torturous': Federal whistleblower says Canada doesn't protect people who speak out
Erica Johnson
Canada -British Columbia ||
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Former Bell and Rogers employees reveal sales secrets submitted to public inquiry
Erica Johnson
Business ||
Ottawa orders CRTC to investigate reports of 'aggressive' telecom sales practices
Catharine Tunney
Politics ||
GO PUBLIC
Winners and losers in the plan to equalize access to medication
Rosa Marchitelli
Health ||
GO PUBLIC
Court clerk with PTSD fighting province, insurer to go back to work
Erica Johnson
Health ||
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Drivers take on car insurance companies for coverage you can't get in Canada
Rosa Marchitelli
Business ||
GO PUBLIC
'I could have ID'd him': Woman says Dominican resort didn't investigate claim that she was raped by staffer
Erica Johnson
Canada -Toronto ||
Go Public
Frustrated by fine print, car-buying couple learns you don't always get what you pay for
Rosa Marchitelli
Business ||
Go Public
'They did play God,' says woman who was not told about grandchild placed in foster care
Rosa Marchitelli
Canada -Manitoba ||
GO PUBLIC
Customer takes Bell to court and wins, as judge agrees telecom giant can't promise a price, then change it
Erica Johnson
Business ||
GO PUBLIC
CIBC financial adviser 'stunned' that federal investigation found bank customers not widely upsold
Erica Johnson
Business ||