Guidance
Helpful information on how we approach investigations and interpret the Access to Information Act.
Make a complaint
Make a complaint
The Access to Information Act gives Canadians the right to request information from federal institutions. If you submitted a request for information to a federal institution under the Act and you are not satisfied with how it was processed, you may complain to the OIC.
make_a_complaint_triage![Information Commissioner Caroline Maynard](/web/20190827201153im_/https://www.oic-ci.gc.ca/sites/default/files/2019-06/09_0.jpg)
What we do
Complaints
The Access to Information Act gives Canadians the right to request information from federal institutions. If you submitted a request for information to a federal institution under the Act and you are not satisfied with how it was processed, you may file a complaint with us.
Read moreGuidance
Our guidance for institutions on how we approach investigations and on the Information Commissioner’s interpretation of the Act is available to everyone.
Read moreParliamentary activities
The Information Commissioner reports directly to Parliament. She appears before parliamentary committees and makes written submissions to them. She also publishes her annual report to Parliament and issues special reports when required. Upon request, the Commissioner provides expert advice to parliamentarians on access to information matters.
Events
Right to Know Week
![The right to know logo](/web/20190827201153im_/https://www.oic-ci.gc.ca/sites/default/files/2019-06/right-to-know_no-text.jpg)
Each year, on September 28, Right to Know Day is celebrated around the world. In Canada, an entire week of activities is organized to raise awareness of the right to access government information, while promoting freedom of information as essential to both democracy and good governance.