My immigration or citizenship application
The basics of applying, such as your account, application status, finding forms, our offices, fees, and medical exams or police checks.
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Sign in or create an account
Apply online, pay your fees, get your application status and check your messages
Check your application status
Get online updates for your application using basic personal details
Find forms and guides
Get the forms you need to apply to come to Canada, to apply for Canadian citizenship or to get a permanent resident card
Check application processing times
How long it takes to process applications by type, country and how you applied (paper or online)
Pay your fees
How to pay online or at a bank, based on what you applied for and where you are
Request a refund
How to request a refund, view your receipts and save a copy for your records
Change your address
How to change your address, depending on where you are and if you have an application in progress right now
Ask about or update your application
Find out how to track, update or ask a question about your application
Get a police check
Who needs to get a police certificate, and how and where to get one in the country where you live
Get biometrics
How to give your fingerprints and photo for an application, and where to submit your biometrics
Get a medical exam
Who needs to get a medical exam, and which doctors can do them in the country where you live
Find an office
Visa application centres, visa offices outside and in Canada and where to send your application
Use a representative
Hire a representative, file a complaint or authorize an unpaid third party to help with your application
Protect yourself from fraud
Avoid becoming a victim of immigration fraud, such as marriage fraud, document fraud or email and internet scams
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