Financial Consumer Agency of Canada
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Minister of Finance Announces Appointment to the Financial Consumer Agency of Canada
2019-06-25 – News releaseFinance Minister Bill Morneau has announced the appointment of Judith Robertson as Commissioner of the Financial Consumer Agency of Canada, effective August 19, 2019.
Retail banking sales culture may raise risks for consumers
2018-03-20 – News releaseThe Financial Consumer Agency of Canada has published a report on its review of domestic banks’ retail sales practices.
Services and information
Making a complaint to your financial institution
The steps for making a complaint to a bank or other federally regulated financial institution.
Financial rights and responsibilities
Your rights and responsibilities when dealing with financial institutions.
Managing your money
Budgeting, banking, money transfers, insurance and planning your finances at different life stages.
Debt and borrowing
Managing debt, credit reports, mortgages, credit cards, loans, lines of credit and more.
Savings and investments
Savings and investment types, options, setting goals and choosing a financial advisor.
Education funding
How much money you'll need, where your money will come from, budgeting and paying off student debt.
Pensions and retirement
Retirement planning, public and registered pensions, RRSPs, RRIFs, retirement income calculator and more.
Financial tools and calculators
Tools to help you choose a bank account and credit card, including budget and mortgage calculators.
Financial literacy programs
Educational materials to help students and adults increase their financial knowledge and skills.
Canadian Financial Literacy Database
A one-stop source for resources and events from Canadian organizations on budgeting, saving, investing and more.
Protecting financial consumers and merchants
Financial entity obligations, guidance, decisions, complaint information, research, and more.
Financial literacy in Canada
Canada’s national strategy for financial literacy, the seniors’ financial literacy strategy, committees and more.
Accepting credit and debit card payments
Merchants’ rights, how card payments work, choosing a service provider.
Protection from frauds and scams
Identity theft, types of fraud, counterfeit money and other threats or scams.
What we are doing
Laws and regulations
Publications
Corporate information
Features
Money Break – Coffee edition
Coffee experts share their stories about money and financial well-being.
Financial wellness in the workplace
Strategies and resources to help employers improve the financial well-being of their employees.
Take charge of your finances
Find tips and tools to help you manage your money and debt.
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