Contact the CFIA

Questions about Safe Food for Canadians Regulations

If you have a question about SFCR or your food licence you can call us at 1-800-442-2342.

You can also ask the CFIA a question in writing by filling out the contact form.

The best way to contact the Canadian Food Inspection Agency depends on your needs. Explore the options below to find the one that is right for you.

Contact points

Online contact form

Submit your questions or comments electronically using the contact form.

CFIA offices

Find your area or regional office to ask about CFIA inspection activity and investigations. Contact CFIA national headquarters for other matters.

Animal health offices

Confirm the availability of inspection staff and office hours. Report suspected cases of federally reportable disease immediately to a CFIA district veterinarian.

Centre of Administration for Permissions

Domestic and import-related permissions, including licenses, permits, registrations, exemptions, authorizations, and permissions to move.

Food safety and food labeling concerns

How to report a food safety or food labelling concern.

Complaints and appeals

Submit a compliment or complaint, or appeal a CFIA decision.

Pre-market application submissions

Submit premarket applications for livestock feeds, Plant Breeder’s Rights, fertilizers, variety registrations, plants with novel traits, and veterinary biologics.

Destination inspections

To resolve buyer-seller disputes over the quality of shipped fresh fruit and vegetables.

National Import Service Centre

Request import authorizations and ask questions about import requirements for CFIA-regulated commodities.

Call the CFIA

Contact the CFIA by telephone:

  • 1-800-442-2342 (Canada and U.S.)
  • 1-613-773-2342 (local or international)

Media enquiries

For all media enquiries, please contact the CFIA Media Relations office:

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