FAQs: Statistics

 

1. How many complaints does the Commission open and close per year?
   
   In 2017-18, the Commission opened 893 complaint files.
   In 2017-18, the Commission closed 596 complaint files.
   
   
2. Has the number of complaints opened, changed over the years?
   
   In 2017-18, the number of complaint files opened was 893. This compares to 923 files opened in 2016-17 and 821 in 2015-16.
   
   
3. How many complaints are made on the basis of a particular ground?
   
   You can read the most recent statistics.
   
   
4. What are the most commonly cited areas in human rights complaints?
   
   As in previous years, in 2017-18, most complaints cited discrimination in the area of employment practices, followed by discrimination in the area of publicly available goods, services, accommodation or facilities. You can read the most recent statistics.
   
   
5. What are the most commonly cited grounds in human rights complaints?
   
   In 2017-18, physical disability and mental disability were the two most commonly cited grounds, followed by gender and race/colour.
   
   
6. How many complaints are referred to a tribunal per year?
   
   In 2017-18, 542 complaints (91% of all closed files) were dealt with though the Commission's complaint resolution and settlement process. The remaining 54 files (nine per cent) that closed in 2017-18 closed through the tribunal process. The tribunal process is independent from the work of the Commission staff in resolving and settling complaints. Members of the Commission are appointed by Order in Council, and are assigned to independent human rights tribunals by the Chief of the Commission and Tribunals.

Revised: January 23, 2019