Contact Us – General Information
Your comments are important to us and we will address them as quickly as possible.
Please fill in the following contact form or contact us at:
Contact Information
| Mailing address: | Canada Energy Regulator Suite 210, 517 Tenth Avenue SW Calgary, Alberta T2R 0A8 |
|---|---|
| Reception: | Visitors to check-in with Security in main lobby |
| Library: | Second floor |
| Telephone: | 403-292-4800 |
| Toll free: | 1-800-899-1265 |
| Fax: | 403-292-5503 |
| Toll free fax: | 1-877-288-8803 |
Business Hours:
- Reception: 8:00 a.m. to 4:00 p.m.
- Library: 9:00 a.m. to 4:00 p.m.
- Mail Room: 8:00 a.m. to 4:30 p.m.
Employee directory:
Available through the government electronic directory services.
| Montreal Office | |
|---|---|
| Contact: | Email: infomontreal@cer-rec.gc.ca |
| Appointments should be made by email/telephone. | |
| Address: | Canada Energy Regulator 505 De Maisonneuve Blvd., West, Suite 230 Montreal, Québec H3A 3C2 |
| Director | Marc-André Plouffe E-mail: Marc-Andre.Plouffe@cer-rec.gc.ca Téléphone : (514) 283-3114 |
| Vancouver Office | |
|---|---|
| Contact: | E-mail: infovancouver@cer-rec.gc.ca |
| Appointments should be made by email/telephone. | |
| Mailing address: | Canada Energy Regulator 800 Burrard Street, Room 219 Vancouver, British Columbia V6Z 0B9 |
| Telephone: | Office (British Columbia): 604-666-3975 |
| Northern Office | |
|---|---|
| Contact: | E-mail: infonorth@cer-rec.gc.ca |
| Appointments should be made by email/telephone. | |
| Address: | Canada Energy Regulator 5101 50th Avenue, Suite 115 P.O. Box 2213 Yellowknife, Northwest Territories X1A 2P7 |
| Telephone: | Office (Yellowknife): 867-766-8408 |
Contact Form
Contact Form
We are always interested in your feedback! In addition to the hearing process, the CER believes that it is essential to engage with Canadians as part of its ongoing oversight of energy facilities and regulated activities. If you have comments or questions in regard to the CER please fill out our contact form.
If you would like a response, please ensure you supply us with your e-mail address.
If you are commenting on a specific page, please include the URL (Web address).
Provision of the information requested on this form is voluntary. Personal information that you provide is protected under the provisions of the Privacy Act. The Act provides you with a right of access to your information.
Personal Information Collection Statement
All personal information created, held or collected by the Canada Energy Regulator is protected under the Privacy Act. This means that you will be informed of the purpose for which it is being collected and how to exercise your right of access to that information. You will be asked for your consent where appropriate.
Public Communications
Provision of the information requested on this form is voluntary. The personal information you include in an inquiry may be used to prepare a reply. The personal information is collected pursuant to the Privacy Act. Such information may be used for statistical, evaluation and reporting purposes. The information is included in the personal information bank (PSU 914 – Public Communications). The information may be shared with programs and activities of the Canada Energy Regulator should your inquiry pertain to a specific program or activity of the department. In such cases, the information is included in the personal information bank of the program or activity.
The transmission of this information is not secure so sensitive personal information, such as your Social Insurance Number, should not be included in your message.
If after reading this statement, you prefer not to submit your inquiry via the Internet, you may use one of the following methods:
- By Telephone:
- 403-292-4800
- By Telephone Toll Free:
- 1-800-899-1265
- By Mail:
-
Canada Energy Regulator
Suite 210, 517 Tenth Avenue SW
Calgary, Alberta
T2R 0A8 - In Person at:
-
Reception – 4th Floor
517 Tenth Avenue SW
Calgary, Alberta
Privacy inquiry
Any questions, comments, concerns or complaints regarding the administration of the Privacy Act and privacy policies may be directed to the departmental Privacy Coordinator by email to atipoffice-bureauaiprp@cer-rec.gc.ca, by calling 403-299-3371 or writing to:
Canada Energy Regulator
Suite 210, 517 Tenth Avenue SW
Calgary, Alberta
T2R 0A8
If you are not satisfied with our response to your privacy concern, you may wish to contact the Office of the Privacy Commissioner by e-mail at info@priv.gc.ca or by telephone at 1-800-282-1376.
- Date modified: