The Office of the Procurement Ombudsman

The Office of the Procurement Ombudsman is a neutral and independent organization of the Government of Canada that helps resolve contracting disputes between businesses and the federal government. We investigate complaints and provide dispute resolution services to help parties get back to business when issues arise. We also review widespread federal contracting issues and provide recommendations on how to improve them.

• Not sure if the Office of the Procurement Ombudsman can help? Check out these videos, you may be surprised!
• I have an issue with the award of a contract
• The Office of the Procurement Ombudsman Annual Report 2018-2019

Headlines

• Ombudsman recommends Correctional Service of Canada pay compensation for improperly assessed proposal
• The Office of the Procurement Ombudsman Annual Report 2018-2019
• New review on the Procurement Management Control Framework
• New procurement practice review report
• New progress reports on recommendations

More News

Information for federal suppliers / Information for federal officials

Information for federal suppliers

• Reviewing supplier complaints
• Make a complaint
• Dispute resolution services—What to expect
• The complaint process—What to expect
• Dispute resolution services
• Investigation reports

Information for federal officials

• Dispute resolution services—What to expect
• The complaint process—What to expect
• Procurement practice reviews—What to expect
• Good procurement practices
• Dispute resolution services
• Investigation reports
• Careers

Contact us

• Mr. Alexander Jeglic has been named Procurement Ombudsman, effective April 3, 2018, for a five-year term.
• Message from the new Procurement Ombudsman
• General enquiries or media
• Make a complaint
• Subscribe to our newsletter

Features

• Make a Complaint
• Request Dispute resolution Services
• Share your thoughts on federal procurement anonymously