Frequently Asked Questions

A: To learn more about the portfolio agencies and organizations that comprise Public Safety Canada and its programs and services, please visit the About Us page.

A: To safeguard your online activities from potential viruses and unauthorized intruders, visit www.getcybersafe.gc.ca.

A: For information about how to prepare your home and your family for emergencies, visit GetPrepared.ca.

A: If you are planning a trip domestically or abroad, you should contact your travel carrier (airline, train or other) for information on required documents. In addition, you can visit Passport Canada's website at https://www.canada.ca/en/immigration-refugees-citizenship/services/canadian-passports.html to learn more.

A: The National Crime Prevention Centre takes a proactive approach to prevent and reduce crime in our communities. For more information, visit the National Crime Prevention Centre page.

A: The Cross-Cultural Round Table on Security is a key element in Canada's national security policy. Visit the Cross-Cultural Roundtable on Security page for more information on how this program works in various communities across the country.

A: For information on immigration and Canadian citizenship, consult www.cic.gc.ca.

A: For information about emergency management services in your province, consult the respective provincial Emergency Management Office:

Alberta
Alberta Emergency Management Agency
Telephone: (780) 422-9000 / Toll-free: 310-0000
www.aema.alberta.ca

British Columbia
Emergency Management BC
Telephone: (250) 952-4913 / Emergency: 1-800-663-3456
http://www2.gov.bc.ca/gov/content/safety/emergency-preparedness-response-recovery/preparedbc

Manitoba
Manitoba Emergency Measures Organization
Telephone: (204) 945-4772 / Toll-free: 1-888-267-8298
www.manitobaemo.ca

New Brunswick
New Brunswick Emergency Measures Organization
Telephone: (506) 453-2133 / Toll-free 24 Hour line: 1-800-561-4034
https://www2.gnb.ca/content/gnb/en/departments/emo.html

Newfoundland and Labrador
Newfoundland and Labrador Fire and Emergency Services
Telephone: (709) 729-3703
https://www.gov.nl.ca/fes/

Northwest Territories
Northwest Territories Emergency Management Organization
Telephone: (867) 873-7538 / 24 Hour line: (867) 920-2303
http://www.maca.gov.nt.ca/en/services/emergency-preparedness

Nova Scotia
Nova Scotia Emergency Management Office
Telephone Toll-free 24 Hour line: 1-866-424-5620
https://beta.novascotia.ca/government/emergency-management-office

Nunavut
Nunavut Emergency Management
Telephone: (867) 975-5403 / Toll-free 24 Hour line: 1-800-693-1666
https://www.gov.nu.ca/community-and-government-services/information/nunavut-emergency-management-0

Ontario
Office of the Fire Marshal and Emergency Management
Telephone: (647) 329-1100 / Toll-free 24 Hour line: 1-800-565-1842
www.ontario.ca/beprepared

Prince Edward Island
Prince Edward Island Emergency Measures Organization
Telephone: (902) 894-0385 / After hours: (902) 892-9365
www.peipublicsafety.ca

Quebec
Quebec – Ministère de la sécurité publique
Telephone (toll-free): 1-866-644-6826
General information (Services Québec): 1-877-644-4545
http://www.securitepublique.gouv.qc.ca/en.html

Saskatchewan
Saskatchewan Emergency Management Organization
Telephone: (306) 787-9563
https://www.saskatchewan.ca/residents/environment-public-health-and-safety/disaster-prevention

Yukon
Yukon Emergency Measures Organization
Telephone: (867) 667-5220
Toll free (within the Yukon): 1-800-661-0408
https://yukon.ca/en/emergencies-and-safety

A: If you want to report a suspected fraud or scam, or to find out how to protect yourself against fraud, contact the Canadian Anti-Fraud Centre.

A: You can contact the Minister of Public Safety in the following ways.

A: These callers do not represent the Government of Canada. If you get such a call, hang up. Never give remote access to your computer in response to an unsolicited call. For more information, visit Get Cyber Safe's Fraudulent Calls page.