The health and safety of our visitors, artists, and staff is of paramount importance. Due to the evolving situation of the COVID-19 coronavirus, the NAC will be extending performance and event cancellations and postponements until June 30. The NAC building, including the Box Office, remains closed until further notice.
This decision is the right thing to do to keep our community safe and healthy. Our audience expects nothing less of us. We take comfort in knowing that the NAC and its dedicated staff will be doing their part to help reduce the impact of the COVID-19 pandemic. Rest assured we will make every effort to accommodate our patrons and artists at this difficult time.
The NAC is taking the following measures effective immediately and continuing until it reopens:
As of Monday March 16, the following additional measures are taken until further notice:
Message to NAC Ticket Buyers Regarding Refunds and Exchanges
All tickets for cancelled performances will be exchanged or refunded. As we are making this important announcement, we ask ticket buyers to be patient with us. Rest assured that we will take care of all ticket buyers. Your understanding is appreciated.
Please visit our Exchanges page if you have additional questions.
Exchange in person at the Box Office suspended – Please note that the Box Office is happy to continue to assist you online at subscription@nac-cna.ca. All in person and phone interactions are suspended for the duration of cancellation measures.
Message about donations to the NAC Foundation
Note that duplicates of NAC Foundation charitable donation tax receipts will be issued once we return to our normal business. Thank you for your understanding.