Customer Service

Phone

Certificated Bond Owners (CSB Series S32-134, CPB Series P3-P89, issued 1977 or later)

Monday to Friday, 9 a.m. to 5 p.m. (ET)

1-800-575-5151

1-800-354-2222 (TTY – Teletypewriter only)

1-905-754-2012 (Outside North America- Certificated Bond Owners only)

Certificated Bond Owners (CSB Series 1-31 issued 1946-1976, Government of Canada
Market Issue Bonds, Dominion of Canada War Loans, Victory Loans and War Savings Certificates)

1-800-665-8650

Please leave a message and your call will be returned within two business days.

Registered Product Owners (The Canada RSP and The Canada RIF)

Monday to Friday, 9 a.m. to 5 p.m. (ET)

1-800-575-5151

1-800-354-2222 (TTY – Teletypewriter only)

1-905-754-2012 (Outside North America- Certificated Bond Owners only)

Payroll Savings Plan Owners

Monday to Friday, 9 a.m. to 5 p.m. (ET)

1-877-899-3599*

1-905-754-2012 (Outside North America)

1-800-354-2222 (TTY – Teletypewriter only)

* Please have your 10-digit Plan number starting with "2" on hand if you complete a redemption using the automated telephone service.

Financial Institutions and Dealers

Monday to Friday, 9 a.m. to 5 p.m. (ET)
1-800-575-5151

Media Relations (for journalists and media only)

Monday to Friday, 8:30 a.m. to 5 p.m. (ET)
613-782-8782

Fax

Fax is to be used only to send certain forms. Protect your personal information: Verify the correct fax number is being used prior to transmitting.

Certificated Bond Owners (CSB Series S32-134, CPB Series P3-P89)

613-782-8096

Registered Product Owners (The Canada RSP and The Canada RIF)

613-782-8096

Payroll Savings Program

613-782-7750

Mail