{"xsrfToken":"BBN4-7DTA-60WN-3XE9_3526c2c6331e5f07d12e219991d825dab13142fe_lout","branding":{"id":"3","key":"cus","name":"Curio.ca","portalBaseUrl":"/servicedesk/customer/portal/3"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/e232aff9-9e00-4f09-a618-87a3267e879b/image?token=eyJraWQiOiJtaWNyb3MtZ3JvdXBcL2ppcmFcLzIwMTcwODA4VDAzMzE0NCIsImFsZyI6IlJTMjU2In0.eyJhdWQiOiJtZWRpYSIsImNsaWVudElkIjoiODQ1ZjlmOGEtYzg5ZC00MmViLTkyODYtMjhlNTU3YTZhODAyIiwiYWNjZXNzIjp7InVybjpmaWxlc3RvcmU6ZmlsZTplMjMyYWZmOS05ZTAwLTRmMDktYTYxOC04N2EzMjY3ZTg3OWIiOlsicmVhZCJdfSwibmJmIjoxNjM5NDMzNDkxLCJpc3MiOiJtaWNyb3MtZ3JvdXBcL2ppcmEiLCJleHAiOjE2Mzk0MzQwOTEsImlhdCI6MTYzOTQzMzQ5MSwianRpIjoiNjBiMjdlYzctNWJmYi00Yjg1LWFkMGEtNjJiNWMyODJkOGNhIn0.Wv7SqZL9gm4o8clJu_YW9g5xoD1g57q7g5C7tYhe5tpO2cioF_ldqZj9VQhiGQh1lixVz8YkmQl2XB4s59C8_bdKLdLx9ozj5JCHOAKrtuwAdxEqjESYNMLEG7FWy4EJXSM8AgkC7xGPyXlSqaMiLhaeHgynUBwmWTTcpejx1FFwlbBFPwj0j69Nf1Qzy_gao7NycImPHc8NSes4rTfqmmdMqWml0FGOHE4nNx0Txi45LFYEgj9Ty6jpP1lKr2lpXfXTlSD7jJsUYfwrZnjMtSnMT9h3XUqIw8bJmcOJRXp-8WIz-bynowcd8_b8BTuAeW0EWN6VK1PbcQFAGHr2bg&client=845f9f8a-c89d-42eb-9286-28e557a6a802&issuer=micros-group%2Fjira&mode=fit","logoId":"e232aff9-9e00-4f09-a618-87a3267e879b","isLogoAvailable":true,"helpCenterTitle":"Welcome to our Help Centre","sharedPortalName":"Help Centre","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to our Help Centre","sharedPortalName":"Help Centre","localeDisplayName":"English (United States)"},"fr-FR":{"helpCenterTitle":"Bienvenue dans notre centre d'aide","sharedPortalName":"Centre de support","localeDisplayName":"French (France)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#da0004","helpCenterTitleColor":"#000000","bannerMediaApiUrl":"https://api.media.atlassian.com/file/f32cdf6a-3aa5-43d9-af8a-a6ea51cb755d/image?token=eyJraWQiOiJtaWNyb3MtZ3JvdXBcL2ppcmFcLzIwMTcwODA4VDAzMzE0NCIsImFsZyI6IlJTMjU2In0.eyJhdWQiOiJtZWRpYSIsImNsaWVudElkIjoiODQ1ZjlmOGEtYzg5ZC00MmViLTkyODYtMjhlNTU3YTZhODAyIiwiYWNjZXNzIjp7InVybjpmaWxlc3RvcmU6ZmlsZTpmMzJjZGY2YS0zYWE1LTQzZDktYWY4YS1hNmVhNTFjYjc1NWQiOlsicmVhZCJdfSwibmJmIjoxNjM5NDMzNDkxLCJpc3MiOiJtaWNyb3MtZ3JvdXBcL2ppcmEiLCJleHAiOjE2Mzk0MzQwOTEsImlhdCI6MTYzOTQzMzQ5MSwianRpIjoiMzViODYzMDktNGFkMS00OWU2LWIxNWEtMjAzODEyOTZkMDlhIn0.kRPO6Ak5_74IinDhCcugdU8ymVaJgYZJHCrXpbInTvVuq1Gw5VWpHwTYe705xBL_sDk8YXRSBTbZskj3-RA5JyzBEbAmNDyz4XmZ47RJbxJYqDJzO37A9qsvSRfDrxs8pfs-75mAfAhwaoXwQNJpjJiyWgl4N1x-kcDO-ppYD79khUJ9bLLudySgF86ZycP9RHq1i2PVpVBFqj9ycVkJvGqA9OJJLe4KtkVA5v8CxoqxQ20LJ7vf3De6Fc7L1Xe6lIgU7Zrnor4ZZUJ3xc8gP_kfY5QrE2wdOC26W_F7nsmj_BKdjJqHjs2jy6mBQQ6Whs1cHy1H7YB41gZqaoekIw&client=845f9f8a-c89d-42eb-9286-28e557a6a802&issuer=micros-group%2Fjira&height=300&mode=fit","bannerMediaApiFileId":"f32cdf6a-3aa5-43d9-af8a-a6ea51cb755d","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"3","key":"cus","projectId":10907,"serviceDeskId":3,"name":"Curio.ca","description":"<p>Please note that our business hours are 8:30 a.m. to 4:30 p.m. (Eastern Time) Monday through Friday, except holidays.</p> \n<p>For more information, please visit our FAQ page: <br> <a href=\"https://cbcrc-distribution.atlassian.net/servicedesk/customer/portal/3/article/496566299\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://cbcrc-distribution.atlassian.net/servicedesk/customer/portal/3/article/496566299</a></p>","portalBaseUrl":"/servicedesk/customer/portal/3","onlyPortal":false,"reqTypes":[{"id":"93","name":"General inquieries","descriptionHtml":"","callToAction":"General inquieries","introHtml":"","icon":11214,"iconUrl":"https://cbcrc-distribution.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11214","groups":[16],"key":""},{"id":"13","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":11200,"iconUrl":"https://cbcrc-distribution.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11200","groups":[11],"key":""},{"id":"59","name":"Content Request","descriptionHtml":"","callToAction":"Content Request","introHtml":"<p>Can't find a story you're looking for? Make your content request here.</p>","icon":11032,"iconUrl":"https://cbcrc-distribution.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11032","groups":[14],"key":""},{"id":"49","name":"Licence Renewal","descriptionHtml":"","callToAction":"Licence Renewal","introHtml":"<p>To renew your curio.ca subscription licence.</p>","icon":11222,"iconUrl":"https://cbcrc-distribution.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11222","groups":[11],"key":""},{"id":"50","name":"Pricing","descriptionHtml":"","callToAction":"Pricing","introHtml":"<p>You have questions about billing or a subscription licence?</p>","icon":11217,"iconUrl":"https://cbcrc-distribution.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11217","groups":[11],"key":""},{"id":"10","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this option to request assistance.</p>","icon":11206,"iconUrl":"https://cbcrc-distribution.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11206","groups":[3],"key":""},{"id":"14","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us about the problem you're experiencing.</p>","icon":11210,"iconUrl":"https://cbcrc-distribution.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11210","groups":[3],"key":""},{"id":"51","name":"Product Trials","descriptionHtml":"","callToAction":"Product Trials","introHtml":"<p>Are you trying out our product and want more information? Select this option and we’ll be pleased to answer your questions.</p>","icon":11032,"iconUrl":"https://cbcrc-distribution.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11032","groups":[],"key":""},{"id":"16","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":11232,"iconUrl":"https://cbcrc-distribution.atlassian.net/servicedesk/customershim/secure/viewavatar?avatarType=SD_REQTYPE&avatarId=11232","groups":[3],"key":""}],"reqGroups":[{"id":11,"name":"Sales"},{"id":3,"name":"Technical support"},{"id":14,"name":"Content"},{"id":16,"name":"Newsletter"}],"orderMapping":{"14":[59],"16":[93],"11":[49,50,13],"3":[14,10,16]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"0d954515-e56f-3280-afdc-d4b93caa8df6","appLinkName":"System Confluence","appLinkUrl":"https://cbcrc-distribution.atlassian.net/wiki","spaceKey":"CUS","spaceName":"Customer Support","spaceUrl":"https://cbcrc-distribution.atlassian.net/wiki/spaces/CUS","isServer":false},"labels":[],"projectKey":"CUE","serviceDeskId":3},"createPermission":true,"portalAnnouncement":{"portalId":3,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CUE","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Help Centre","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://cbcrc-distribution.atlassian.net/wiki"}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=cbcrc-distribution","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"BBN4-7DTA-60WN-3XE9_3526c2c6331e5f07d12e219991d825dab13142fe_lout","baseUrl":"https://cbcrc-distribution.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"845f9f8a-c89d-42eb-9286-28e557a6a802","optedInFeatures":{},"anonymousEnabled":true,"requestIntroEnabled":true}