General (16 tools)

• Linguistic Needs Designator Tool

• Date:  March 2005 Reference Number:  n/a Subject:  Linguistic Needs Designator Tool Format:  HTML

• Official Languages Annual Report - Archives

• 2002-2003 Annual Report 2001-2002 Annual Report 2000-2001 Annual Report 1999-2000 Annual Report

• Official Languages Act (Annotated Version)

• Date:  September 2001 Reference Number:  HRM 006011 Subject:  Annotated version of the Official Languages Act. Formats:  HTML | PDF | RTF | Hard Copy

• Official Languages:  An Integral Part of Decision Making (Departments)

• Date:  February 2000 Reference Number:  n/a Subject:  Official languages implementation guide for federal departments and agencies. Formats:  HTML | PDF | RTF |

• Official Languages:  An Integral Part of Decision Making (Crown Corporations)

• Date:  March 2000 Reference Number:  n/a Subject:  Official languages implementation guide for Crown corporations and other institutions subject to the Official Languages Act. Formats:  HTML | PDF | RTF |

• Official Languages: Full Sail Ahead

• Date:  March 2000 Reference Number:  n/a Subject:  Overview of the official languages program as of winter 2000. Formats:  HTML | RTF

• Official Languages: Words in Deed!

• Date:  October 1999 Reference Number:  n/a Subject:  Official Languages best practices compendium. Formats:  HTML | RTF

• Official Languages in Federal Institutions

• Date:  December 1992 Reference Number:  HRM6014 Subject:  Describes the main features of the official languages program in federal institutions. Formats:  HTML | WORD | Hard Copy

• What's New - New Official Languages Policy Instruments (effective July 15, 2005)

• Date:  September 2005 Reference Number:  HRM006146 Subject:  One-pager describing the new official languages policy instruments effective July 15, 2005 Format: HTML | PDF | RTF | Hard Copy

• Major Changes - New Official Languages Policies                                (effective April 1^st, 2004)

• Date:  April 2004 Reference Number:  n/a Subject:  One-pager describing the major changes of the new Official Languages Policies effective April 1, 2004. Format:  PDF | RTF

• Official Languages Policy Review

• Date:  April 2004 Reference Number:  HRM6036 Subject:  One-pager describing the principal elements of the Official Languages Policy Review. Format:  PDF | RTF   | Hard Copy

• Official Languages Champions - Strategic Activities Guide

• Date:  August 2004 Reference Number:  n/a Subject:  Strategic Activities Guide for the Official Languages Champions  Format:  PDF | RTF

• Burolis User's Manual

• Date:  June 2000 Reference Number:  n/a Subject:  User's manual to complete transactions in Burolis. Format:  PDF

• OLIS II User's Manual

• Date:  January 1995 Reference Number:  n/a Subject:  User's manual for OLIS II (Official Languages Information System II Version 2). Format:  PDF Tables:  P1 (RTF) (PDF) P2 (RTF) (PDF) L1 (RTF) (PDF) L2 (RTF) (PDF) S1 (RTF) (PDF)

• PCIS User's Manual

• Date:  January 2002 Reference Number:  n/a Subject:  User's manual for PCIS (Position and Classification Information System). Formats:  HTML | RTF OLLO Reports Help Page HTML |  RTF

• User's Guide for Translation Services

• Date:  March 1995 Reference Number:  n/a Subject:  Guide for users of translation services within institutions subject to the Act. Formats:  HTML | RTF

• Minority Populations by First Official Language Spoken (2001 Census Data)

• Date:  March 2003 Reference Number:  n/a Subject: Population Estimates by First Official Language Spoken, 2001, published by Statistics Canada.  Format: HTML

• 2004-05 Annual review guide and template - Institutions for which Treasury Board is the employer

• Date:  February 2005 Reference Number:  n/a Subject:  Template to assist federal institutions for which Treasury Board is the employer in the preparation of the Annual Review on the Implementation of the Official Languages Program. Guide: (RTF) (PDF)  Template: (RTF) (PDF)

• 2004-05 Annual review guide and template - Institutions - Separate Employer

• Date:  February 2005 Reference Number:  n/a Subject:  Template to assist federal institutions which are separate employers in the preparation of the Annual Review on the Implementation of the Official Languages Program. Guide: (RTF) (PDF) Template: (RTF) (PDF)

• Submissions to Treasury Board

• Date:  March 2001 Reference Number:  n/a Subject:  Principles for the preparation and analysis of submissions to the Treasury Board by institutions subject to the Official Languages Act. Formats:  HTML | PDF | RTF

• Diagnostic Grid

• Date:  February 1998 Reference Number:  n/a Subject:  The diagnostic grid, which identifies major obligations, can help your managers in preparing your annual assessment or your annual official languages management report. Departments & Agencies:  PDF | RTF Crown Corporations & Privatized Institutions:  PDF | RTF

• Can you get 110% on your bilingual service checklist?

• Date:  June 2005 Reference Number:  HRM 006234 Subject:  Bilingual service checklist Formats:   HTML interactive version   PDF | RTF | Hard Copy

• From Bonjour to Au revoir - Usual Expressions on the Telephone

• Date:  March 2005 Reference Number:  HRM 006133 Subject:  Usual expressions on the telephone in both official languages. Formats:  PDF | RTF | Hard Copy

• Self-Evaluation Checklist for the Manager

• Date:  November 2002 Reference Number:  n/a Subject:  Checklist intended for managers of offices with the obligation to serve the public in both official languages in order to ensure they offer quality service in both official languages. Formats:  PDF | RTF | Hard Copy

• Synoptic Table:  Official Languages Obligations for Service to the Public

• Date:  October 2002 Reference Number:  HRM 006031 Subject:  Synoptic table illustrating the structure of the regulatory provisions of the Official Languages Regulations. Formats:  PDF (colour) | Hard Copy

• Decision Tree:  Is there an obligation to provide service to the public in both official languages?

• Date:  October 2002 Reference Number:  HRM 006032 Subject:  Diagram illustrating the application of the regulatory provisions of the Official Languages Regulations. Formats:  PDF (colour) | RTF (text) | Hard Copy

• Official Languages ....A Matter of Service

• Date:  November 2000 Reference Number:  HRM 006024 (Ask for English Version) Subject:  Learning materials to accompany the video on service to the public. (Description of the video) Formats:  PDF

• Reminder

• Date:  November 2000 Reference Number:  HRM 006022 Subject:  Advice to offer quality service in both official languages. Formats:  PDF | RTF | Hard Copy

• Service to the Public: Getting on Board

• Date:  September 1998 Reference Number: n/a Subject:  Advice on how to offer quality service to Canadians in both official languages. Formats:  HTML | WORD | RTF |

• PSSST...

• Date:  1991 Reference Number:  HRM 006012 Subject:  Official Languages symbol and implementation principles. Format:  Hard Copy

• Percentage of bilingual positions compared to all Public Service positions

• Date:  Septembre 2004 Reference Number:  n/a Subject:  Map giving the percentage of bilingual positions for each province compared to all public service positions Format:  PDF |  JPEG

• Unilingual Canadians

• Date:  April 2004 Reference Number:  n/a Subject:  Fact sheet about opportunities for employment in the public service for unilingual Canadians Format:  HTML | PDF |  RTF

• Official Languages and Members of a Visible Minority Group

• Date:  January 2005 Reference Number:  n/a Subject:  Fact sheet about opportunities for employment in the public service for members of a visible minority group Format: HTML |  PDF |  RTF

• Communications Between Employees

• Date:  February 2004 Reference Number:  HRM 006034 Subject:  Chart : Communications Between Employees This chart will help you determine in what language you must communicate with other employees.  Format:  PDF|  Hard Copy

• The Hit Play - Chairing Bilingual Meetings

• Date:  November 2002 Reference Number:  HRM 006030 Subject:  Chairing Bilingual Meetings Playing Daily and Held Over by Popular Demand! Here’s your complimentary ticket to the best seat in the house for a playful look at a serious matter... Chairing Bilingual Meetings. Format: HTML | PDF | JPG  | |  Hard Copy

• Bilingual Regions for Language of Work Purposes

• Date:  2000 Reference Number:  n/a Subject:  In addition to the National Capital Region, these regions include parts of Northern and Eastern Ontario, the Montreal region, parts of the Eastern Townships, the Gaspe and West Quebec, as well as New Brunswick. Format:  JPG

• Self-Evaluation Checklist for the Manager

• Date:  November 2000 Reference Number:  n/a Subject:  Checklist intended for managers in regions designated as bilingual for language-of-work purposes in order to promote a work environment conducive to the effective use of both official languages. Formats:  PDF | RTF |

• Self-Evaluation Checklist for the Employee

• Date:  November 2000 Reference Number:  HRM 006026 Subject:  Checklist intended for employees in regions designated as bilingual for language-of-work purposes in order to promote a work environment conducive to the effective use of both official languages. Formats:  PDF | RTF | Hard Copy

• English and French in the workplace

• Date:  March 1995 Reference Number:  n/a Subject:  To inform employees of federal institutions of their rights and obligations regarding language of work in bilingual regions. Formats:  HTML | RTF |

• Chairing meetings

• Date:  1990 Reference Number:  n/a Subject:  How to successfully conduct meetings in both official languages. Formats:  HTML | RTF |

• You have the floor

• Date:  August 1992 Reference Number:  HRM 006013 Subject:  Discusses language of work (conducive environments) in bilingual regions. Formats:  HTML | RTF | Hard Copy