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The PricewaterhouseCoopers'(PwC) Independent Review of the Integrity of the Social Insurance Number and Social Insurance Register assessed how well Service Canada had addressed the 2002 recommendations of the Office of the Auditor General (OAG) and how well-positioned the Social Insurance Number program is to fulfill its role as the foundation for the integrity of Service Canada's programs.
Service Canada is dedicated to protecting the security and privacy of personal information, especially the Social Insurance Number (SIN). To help SIN users understand their role and responsibilities in safeguarding the SIN, Service Canada developed the Social Insurance Number Code of Practice. The Code provides all SIN users - individuals, employers, private-sector organizations, federal and provincial government partners - with a set of principles for the management and use of the SIN to address issues of privacy, security, and integrity. Together, we share the responsibility of protecting the SIN from inappropriate use, fraud and theft.
Canada has once again been recognized as a world leader in government service delivery in a 2006 annual report by Accenture, a global consulting firm that helps governments and businesses improve their performance. Read the report, Leadership in Customer Service: Building the Trust.