Veterans Ombudsman Guy Parent
Welcome to the Office of the Veterans Ombudsman
Submit your Complaint Online
If you are a client of Veterans Affairs Canada and you feel you have been treated unfairly, or you would like information about how to solve a problem, the Office of the Veterans Ombudsman is here to help.
Reports
2015 - 2016 Annual Report
Fair Compensation to Veterans and their Survivors for Pain and Suffering
Supporting Ill and Injured RCMP Members and their Families: A Review
Support to Military Families in Transition: A Review
News Releases
Veterans Ombudsman’s 2015-2016 Annual Report Tabled
Ottawa, ON - November 3, 2016
Media Advisories
Veterans Ombudsman's Blog
My best wishes for the holiday season
The holidays are a time for celebration with family and friends. This time of year, I think about our Veterans, serving members and their families. Click here to read my holiday greeting.
Delays to Veterans' road to wellness
I have been asking VAC to reimburse NVC Veterans for their treatment costs back to date of application - the way they are being treated is unfair! Read my blog to learn more.
My Thoughts on Veterans Week and Remembrance Day
Veterans are tightly woven into the fabric of our daily lives. Once a year during Veterans Week and on Remembrance Day, we have the opportunity to reach out to them, to honour them for their sacrifices and to thank them for their service to Canada. Click to read about one of the many people that I honour at this time of year.
Success Stories
VIP going astray
VIP reimbursements of a surviving spouse had gone missing in recent months without explanation. The client’s September reimbursement had already been issued to her twice, and had to be ...
Light Therapy for Depression
A Veteran was recommended light therapy by two physicians as treatment for a pensioned condition. VAC denied the coverage as the device was not on their benefits grid. Following discussion with ...
Permanent Impairment Allowance Approved
A Veteran applied to the Rehabilitation Program and at the same time submitted an application for the Permanent Impairment Allowance (PIA). The PIA application was declined because the ...
An Outstanding Ambulance Bill is Paid
A Veteran contacted the Office of the Veterans Ombudsman because he had an outstanding ambulance bill that had been sent to a collection agency. The Veteran had submitted the bill to Veterans ...
Significant Increase in Disability Assessment
A Veteran contacted the Office of the Veterans Ombudsman because he was unsatisfied with the initial (interim) assessment of 28 percent that he had received for several major injuries sustained ...
Government of Canada activities and initiatives
Tell visiting family and friends about eTA
Canada's entry rules have changed. Starting November 10, 2016, if your family or friends plan to fly to Canada, they may need an eTA before they board their flight.#Budget2017 Consultations Begin!
Share your ideas on how to strengthen Canada's middle class and how to grow our economy over the long term.Have your Say! Political activities of charities
We want to hear from you! The Canada Revenue Agency is seeking your feedback on its political activities guidelines for registered charities.Follow us
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