ROUTES:

• The Corridor Unlimited Student Pass and the Corridor Unlimited Student Flex Pass allow for an unlimited number of trips within the Québec City–Windsor corridor, between Québec City and Windsor (all corridor stations).
• The Unlimited Student Pass‒West corridor and the Unlimited Student Flex Pass-West corridor allow for an unlimited number of trips within the West of the Québec City–Windsor corridor, between Kingston and Windsor (all corridor stations West of Kingston).
• The Unlimited Student Pass‒East corridor and the Unlimited Student Flex Pass-East corridor allow for an unlimited number of trips within the East of the Québec City–Windsor corridor, between Kingston and Québec City (all corridor stations East of Kingston).

CLASS OF SERVICE:

• The Unlimited Student Passes and the Unlimited Student Passes – Flex are valid for travel in Economy class only.

PASS PURCHASE PERIOD:

• The Unlimited Student Passes and the Unlimited Student Passes Flex for the winter semester can be purchased between December 11, 2017 and April 15, 2018.

TRAVEL PERIOD:

• The Unlimited Student Passes and the Unlimited Student Passes Flex are valid for 120 days to travel, and between January 1, 2018 and May 14, 2018.
• Please note that you can select the start date of validity of your pass within the dates listed above.

BLACKOUT DATES:

• The Unlimited Student Pass is not valid for travel on January 7, 2018, February 16, 2018, February 25, 2018 and March 29, 2018.
• The Unlimited Student Flex Pass has no blackout dates.

WHO MAY USE THIS PASS?

• Youth from 12 to 25 years old with a valid student ID or those aged 26 years old or older with an ISIC card.
• At time of purchase and when using your Unlimited Student Passes or Unlimited Student Passes Flex, valid student ID for those 12 to 25 years old is required and must be presented to VIA personnel upon request. A valid ISIC card will be accepted for those aged 26 years and older.

EXCHANGES & REFUNDS:

Unlimited Student Passes or Unlimited Student Passes Flex are refundable and exchangeable, less a $50 service charge (plus applicable taxes), provided that:

• The pass has not expired.
• No trips have been made using the pass.
• No tickets booked with the pass have been cancelled after the applicable train’s scheduled departure.

Once a trip has been made, or a ticket using the Unlimited Student Pass or the Unlimited Student Pass Flex has been cancelled after the train’s scheduled departure, the pass becomes completely non-refundable and non-exchangeable. Tickets booked using an Unlimited Student Pass or an Unlimited Student Flex Pass may be cancelled at any time prior to the scheduled departure of the train.
Tickets issued using an Unlimited Student Pass or an Unlimited Student Flex Pass can be exchanged subject to the following conditions:

• Tickets must be exchanged prior to the scheduled departure time of the original train booked and the new ticket must booked in the applicable booking fare class (Economy and Escape fare only) in keeping with the Unlimited Student Pass or the Unlimited Student Flex Pass.

TRANSFERABILITY:

Each trip booked using an Unlimited Student Pass or an Unlimited Student Flex Pass is non-transferable and is only valid for travel by the person in whose name the Unlimited Student Pass has been issued. Verification is automated and the first and last names of the travelling passenger must match the first and last names given at the time of the Unlimited Student Pass or the Unlimited Student Flex Pass.

OTHER CONDITIONS:

• Your Unlimited Student Pass or or Unlimited Student Flex Pass validity is automatically tracked. No voucher or other document is required for exchange at time of ticket issuance or booking.
• West or East Unlimited Student Passes or Unlimited Student Passes Flex credits cannot be combined with any other discount or promotion. Upgrades to other classes of service are not permitted.
• This offer does not apply to group travels or tickets issued by tour operators.
• Other conditions may apply.

DUPLICATE, ILLOGICAL OR UNAUTHORIZED BOOKINGS:

The following practices may result in the immediate cancellation of an Unlimited Student Pass or an Unlimited Student Flex Pass:

• Duplicate bookings on the same train or on multiple departures for the same date.
• Illogical bookings, such as departing from two different places when it would be impossible to travel on all legs of such trips, or failure to cancel an unused booking prior to train departure (no show).
• Use of an Unlimited Student Pass or an Unlimited Student Flex Pass when government-issued photo identification does not match the name of the passenger on the ticket.
• Use of an Unlimited Student Pass or an Unlimited Student Flex Pass without valid Student ID (12-25 years old) or ISIC card (26+)

HOW TO BOOK ONLINE:

• Log in to your profile or create one prior to booking.
• Book your one-way or round-trip ticket for travel within the valid period and zone (Corridor: all corridor stations between Québec City and Windsor; Corridor West: all corridor stations between Kingston and Windsor; or Corridor East: all corridor stations between Kingston and Québec City) of your Unlimited Student Pass (Flex or not) and for the “Youth” passenger type.
• Travel using an Unlimited Student Pass (Flex or not)  may be booked with the Economy or Escape fare only.
• On the “Passenger’s Information” screen, select “Rail Pass and Discount Card” under “Discount Type” and enter the 13-digit serial number of your Unlimited Student Pass (Felx or not) in the “Serial Number” field.
• If your trip meets the conditions of your Unlimited Student Pass, your trip will be re-priced at $0.00.

HOW TO CHANGE AN EXISTING BOOKING:

• Log in to your profile, access your original booking and then proceed to make the changes for your desired date, train and departure time. You can also cancel your original booking online if you wish. We recommend that you ensure that space in Economy class is available on the desired departure prior to changing your original booking. Any changes or cancellations must be made prior to the departure time of your original booking.
• If you have a paper ticket issued by a VIA Rail station, please contact VIA directly at 1 888 VIA-RAIL (1 888 842-7245) or TTY 1 800 268-9503 (hearing impaired), or go to any VIA station to make the changes directly with a VIA agent. Your ticket must be changed prior to the departure time of your original booking.